Media

For press queries or to contact our media team, please contact us and we will be in touch.

Contact Us

If you are selling a product or service please contact customer support.

For all partnership opportunities, fill out our Partnership Form and the appropriate person will be in touch.

For operational assistance, incidents or miss-parked e-scooters please head to Report a Beam Vehicle or Report A Beam Accident.

For issues with your trip, or customer support please contact “Support” in the app to submit a ticket or start a chat with us – this ensures the quickest response.

If needed, you can also email us, but please note that email responses typically take 2–3 working days:

Email Support:
You can also visit our Customer Service Help Centre for all other questions.

If you are a member of the press or would like to get in touch with our media team please send us a note at press@ridebeam.com